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Frequent QA’s

Frequently Asked Questions

What is Go To Know?
Go To Know creates transformative educational travel experiences for students aged 7-18. Since 2012, we've combined three decades of travel industry expertise with a passion for education, designing curriculum-integrated trips that bring learning to life through hands-on exploration.
Our mission is to provide students with safe, memorable, and enlightening experiences that complement classroom learning, foster personal growth, and ignite natural curiosity. From local discoveries to global adventures, we specialize in creating immersive journeys that broaden perspectives and deepen understanding of the world around us.
What makes Go To Know the right choice for schools?
Unlike general travel companies, we specialise exclusively in educational group travel, allowing us to deeply understand institutional needs and deliver expertly crafted experiences that align with educational objectives and administrative requirements. We combine innovative educational travel with unwavering safety standards and environmental sustainability. Our "Creative Journeys for Students" approach delivers transformative experiences that inspire curiosity, foster learning, and cultivate a passion for travel and environmental stewardship. Schools partner with us knowing they'll receive enriching, memorable journeys backed by our expertise, professional protocols, and commitment to the highest safety standards.
How long has Go To Know been operating?
Go To Know was established in 2012 and has been serving the educational travel sector for over a decade.
Do you offer customized trips?
Yes, all our trips are tailor-made to meet specific school requirements and age group needs. We work closely with each school to design experiences that align with their curriculum, learning objectives, student age groups, and specific educational goals.
How do you adapt trips for different age groups?
We customize every aspect of the trip based on the age group, including activity difficulty levels, accommodation arrangements, meal preferences, educational content complexity, and supervision requirements. Each trip is specifically designed for the participating year group's developmental stage and capabilities.
Who is your target audience?
Schools are our sole focus. Unlike general travel companies, we specialize exclusively in educational group travel, allowing us to deeply understand institutional needs and deliver expertly crafted experiences that align with educational objectives and administrative requirements.
What is your chaperone-to-student ratio?
Our standard chaperone-to-student ratio is 1:10, but we can modify this according to school requests. We can adjust to 1:8 or other ratios based on the school's specific requirements, age group needs, or activity types. This flexibility ensures appropriate supervision levels for each unique group.
What type of school trips does Go To Know organize?
Go To Know organizes international school trips to many destinations around the world, covering a diverse range of educational themes and experiences. Our comprehensive trip offerings include:

Educational Themes:
- CAS (Creativity, Activity, Service) - Trips designed to support International Baccalaureate programs
- History - Immersive experiences at historical sites and landmarks
- Culture - Cultural exchange and exploration programs
- Geography - Field studies and geographical exploration trips
- Drama - Theatres and performing arts focused excursions
- Language Immersion - Intensive language learning experiences in native-speaking countries

Activity-Based Trips:
- Outdoor - Nature-based educational experiences and environmental studies
- Adventure - Action-packed trips combining education with outdoor challenges
- Ski - Winter sports programs with educational components
- Diving - Underwater exploration and marine biology experiences

Specialized Programs:
- Seniors - Tailored experiences for final-year students
- Egypt Day Trips - Cultural and historical excursions within Egypt
Our international destinations span the globe, ensuring students have access to authentic, hands-on learning experiences that complement their classroom education while broadening their cultural horizons and developing essential life skills.
Which age groups do you serve?
We serve students from Year/Grade 3 to 12, covering ages 7 to 18 years old.
How do your trips integrate with school curricula?
Our tailored trips are designed to complement and enhance school curricula by linking travel experiences to academic learning objectives. We work closely with schools to ensure educational content aligns with their specific curriculum requirements.
What educational benefits do students gain from your trips?
-Enhanced cultural understanding and global awareness
- Personal and social growth opportunities
- Experiential learning through adventurous activities
- Language enhancement (particularly on international trips)
- Development of problem-solving and navigational skills
- Environmental awareness and stewardship
How do you foster global citizenship?
Through immersive travel experiences that expose students to diverse cultures, places, and perspectives, we promote cultural appreciation and help develop globally minded citizens.
Do you organize CAS (Creativity, Activity, Service) trips?
Yes, we specialize in organizing CAS trips that fulfil IB programme requirements. Our trips are designed to provide students with meaningful opportunities for creativity, physical activity, and community service while meeting the specific learning outcomes required by the CAS framework.
What types of outdoor activities do you offer?
We offer a comprehensive range of outdoor activities including hiking, camping, water sports, adventure challenges, team-building exercises, and environmental conservation projects. All activities are age-appropriate and designed to promote personal development and experiential learning.
What is included in your trip packages?
Our packages are fully inclusive and comprehensive, covering:

- Flight tickets (for international trips)

- Travel insurance

- Transportation (safe vehicles with seatbelts)

- Accommodation (safe, vetted properties with appropriate protocols)

- Educational activities and excursions

- Workshops and learning experiences

- Professional trip leader supervision throughout the entire journey

- Complimentary chaperone services based on the agreed supervision ratio

- Gratuities for hotel staff, restaurant personnel, drivers, and tour guides
Are there any hidden costs or additional fees?
No, we will send you a detailed offer for the trip that clearly outlines all inclusions and exclusions, so you know exactly what is covered and what additional costs, if any, might apply. This detailed breakdown eliminates any surprises and makes budgeting straightforward for schools.
Who supervises the trips?
All trips are supervised by professional trip leaders with extensive experience in educational travel. Our supervisors are trained in safety protocols, child protection, first aid, and have deep knowledge of educational travel requirements. They provide 24/7 supervision and support throughout the entire journey.
What is your chaperone-to-student ratio?
Our standard chaperone-to-student ratio is 1:10, but we can modify this according to school requests. We can adjust to 1:8 or other ratios based on the school's specific requirements, age group needs, or activity types. This flexibility ensures appropriate supervision levels for each unique group.
What is the reservation period for the trip booking?
A confirmation deadline and deposit due date will be provided to you. We will hold your reservation and lock in the main package pricing until this deadline. Your booking becomes confirmed upon receipt of the deposit. After the deadline, trip prices may be subject to adjustment. Flight reservations come with a payment deadline. However, the quoted airfare remains provisional until tickets are issued, as any increases in taxes, fuel surcharges, or similar fees will impact the final flight cost, unless tickets have already been issued
Are the flight prices in my quote guaranteed?
Flight reservations come with a payment deadline. However, the quoted airfare remains provisional until tickets are issued, as any increases in taxes, fuel surcharges, or similar fees will impact the final flight cost, unless tickets have already been issued.
Do you offer payment plans?
Yes, based on the time between booking and departure, we can arrange multiple payment instalments to make the process easier for parents. A detailed payment schedule will be included with your trip proposal.
What are the policies if someone needs to cancel?
All trip proposals include detailed cancellation terms covering individual group member withdrawals. Our cancellation policy is structured in accordance with airline and service provider policies, ensuring clear guidelines and fair treatment for schools and students.
What happens if my group size is smaller than anticipated?
Group size directly impacts trip costs, so meeting the minimum participant requirement specified in your quote is essential. Falling short of this number may result in higher per-student pricing. We'll collaborate with you to keep costs as reasonable as possible.
Can I have my own room?
This is entirely up to you. We'll customize the trip proposal according to your preference for chaperones to have private accommodations or share twin rooms.
What safety measures do you have in place?
Safety is our top priority. Our experienced team has over 30 years in the travel sector and includes:

- Professional courses in teen & child protection
- First Aid & CPR certification
- Rigorous safety protocols / risk assessment for every trip
- Professional and experienced escorting staff
Who accompanies students on trips?
Our trips are led by professional and fun escorting staff who are trained in safety protocols, child protection, and have extensive experience in educational travel
What accommodation standards do you maintain?
We use only safe, vetted accommodation that meets international safety standards. All our accommodations (hotels / camps) are carefully selected and regularly inspected to ensure they provide secure, comfortable, and appropriate environments for student groups.
How do you handle accommodation arrangements for mixed-gender groups?
We follow strict accommodation protocols suitable for school trips:

- Male and female students are assigned to different floors or sections
- Chaperone accommodation is strategically placed next to students according to gender
- Clear boundaries and supervision protocols are maintained throughout the stay
What safety measures are implemented in student accommodation?
We implement comprehensive safety protocols including:

- Removal of all potential hazards such as kettles, matches, sewing kits, and alcohol from student rooms
- 24/7 security and supervision
- Emergency evacuation procedures
- Secure access controls and key management systems
Can you manage specific food allergies and dietary needs?
Our expertise lies in organizing educational trips for schools, so we're generally well- equipped to manage specific food allergies and dietary needs when we receive advance notification. Please provide us with details about any special requirements as early as you can so we can confirm with our local contacts that these needs will be met
What transportation safety measures do you provide?
Our transportation safety includes:

- Modern, well-maintained vehicles with mandatory seatbelts for all passengers
- Professional, licensed drivers with clean driving records
- Regular vehicle maintenance and safety inspections
- Emergency contact protocols and first aid equipment on board
What safety gear do you provide for physical activities?
We provide comprehensive safety gear appropriate for each activity, including:
- Helmets for cycling, climbing, and adventure sports
- Life jackets for water activities
- Protective padding and equipment for sports activities
- First aid kits and emergency communication devices
- Professional-grade equipment that meets international safety standards
How do you ensure activity safety supervision?
All physical activities are supervised by:

- Certified instructors with relevant qualifications
- Trained Go To Know staff with safety certifications
- Appropriate student-to-supervisor ratios
- Clear safety briefings before each activity
- Emergency response protocols and communication systems
Are your outdoor activities safe?
Absolutely. All our outdoor activities are conducted under strict safety protocols. We use certified equipment, provide proper safety gear, and ensure all activities are supervised by trained professionals with relevant certifications.
How do you manage risks during trips?
Our risk management approach includes:

- Thorough risk assessments for all activities and destinations
- Detailed safety protocols and emergency procedures
- Regular safety briefings for students and chaperones
- 24/7 emergency support and communication
- Continuous monitoring and adjustment of safety measures
What insurance coverage do you provide?
We provide comprehensive insurance coverage including:
- Public liability insurance for all activities
- Travel insurance for participants
- Equipment and activity-specific insurance
- Emergency medical coverage
- Evacuation and repatriation insurance where applicable

N.B: Egyptian students departing from Egypt receive automatic insurance coverage through AMAN Insurance Company. All students must have the AMAN insurance sticker properly affixed to their passport prior to travel.